Buddy’s Deal · Customer Care
Payment & Checkout Information
Last updated: 6 November 2026
Review your items, delivery details and total amount on Buddy’s Deal before confirming your order. Available payment methods are shown at checkout.
Online card payments
When DirectPay is available and selected at checkout, follow the payment instructions provided. You may be redirected to DirectPay’s payment interface to authorise the transaction, then returned to buddysdeal.lk to view your order status. Payment confirmation is subject to verification by the payment provider.
After payment
Check the order status shown on our website and keep your order reference. If the result remains pending, or the payment page closes before you return, contact us before attempting another payment. A debit notification from your bank should be checked against the confirmed order status.
Cancelled or unsuccessful payments
If you cancel payment or it is unsuccessful, return to our checkout to review your order and available payment methods. If money has been debited, contact us so we can verify the transaction before you retry.
Refunds and support
Read our Refund, Returns & Cancellation Policy for refund procedures. Please contact us with your order number and transaction reference for payment support.
Buddy’s Deal
338/3A, Udumulla, Mulleriyawa New Town, Sri Lanka
Email: sales@buddysdeal.lk
Telephone: +94 77 2099 530 / +94 77 864 7750